Effective August 1, 2015, saddle trials will be charged in full up front. You will have five (5) days from the date the saddle is delivered to try it. It is your responsibility to notify us on or by the third day if you will be returning the saddle. Please feel free to contact with any questions.
It is our pleasure to allow our valued customers the
opportunity to take saddles out on trial for a specific time period.
Shipping is $44.95 per saddle and is non-refundable. You will have five (5) days from the date of delivery to try
the saddle. We ask that you contact the
store (1-800-994-0831) to let us know if you will be keeping or returning the
If you need to return the saddle on trial, you are
responsible for return shipping. Please
use UPS or FedEx for tracking purposes.
We also recommend that you insure the saddle using its price for the
declared value when returning. Please avoid using packing peanuts.
We ask that you take the following steps to ensure the
careful care of the saddle.
do not clean or oil new or used saddles.
the saddle from stirrup leather marks by wrapping the leathers in a sock
with the feet cut out, or wrap well with plastic wrap.
the saddle covered and protected, except when test riding.
contact the store within the allotted time as to whether you will keep or
return the saddle.
Return saddles to:
St. Croix Saddlery
5525 141st Street North
Hugo, MN 55038
Returned saddle refunds will be processed after we have
received the saddle back in the store.
Please note that shipping is non-refundable.